Contact English Support

Need help in clear, simple English? The English Support team explains everything step by step in friendly, easy language. Perfect English is not needed — just say what is needed, and support will do its best to help.

Support can help with account questions, login or billing issues, and technical problems such as errors, bugs, or features not working. It also answers general questions about using the services, settings, or new features. The goal is to respond quickly, give clear answers, and help everyone feel confident about what to do next.

Contact Our English Support

Email Support

• Email: tatarpatrick2019@gmail.com
• Language: English only
• Use for: general questions, account help, technical issues
• Attach screenshots if possible

Response time:

• We usually reply within 24 hours on business days
• Replies may be slower on weekends and holidays

Phone Support

• Phone: +40 742 696 881
• Language: English only
• Best for: urgent problems or when email is not possible
• Please speak slowly and clearly

Available hours (English):

• Monday – Friday: 09:00 – 18:00 (UTC)
• No phone support on weekends or public holidays

Limitations:

• We may ask you to send a follow‑up email for complex issues